Shipping policy
Shipping Policy
Shipping Policy — I&A Nail Supply
Thank you for shopping with I&A Nail Supply! We strive to process and ship all orders as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.
During sales, promotions, or periods of high order volume, processing times may be slightly longer.
Shipping
Shipping options and rates will be calculated and displayed at checkout based on the customer's location, order size, and selected shipping method.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Shipping Delays
I&A Nail Supply is not responsible for delays caused by the shipping carrier, weather, holidays, incorrect or incomplete shipping addresses, or other circumstances beyond our control.
If your tracking information shows that your package has been delivered but you cannot locate it, please contact the shipping carrier directly. We will do our best to assist you, but I&A Nail Supply is not responsible for packages after they have been confirmed as delivered.
Incorrect Shipping Address
Please carefully review your shipping address before completing your order.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply to have the order shipped again.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery at shopianailsupply@gmail.com.
Please provide:
- Your order number
- Photos of the damaged product(s)
- Photos of the packaging
- Photos of the shipping label
We will review the situation and determine the appropriate resolution.
Returns & Exchanges
All sales are final. We do not accept returns or exchanges except for approved claims involving products damaged during shipping.
Contact
If you have questions regarding your order or shipping, please contact us:
I&A Nail Supply
Email: shopianailsupply@gmail.com